For patient accounts from Day One, well before they are in default, our end-to-end medical billing service provides the maximum reimbursement for each patient account while reducing your overall costs. Platinum will actively monitor and manage your placements with our end-to-end medical billing services providing end-to-end coverage that maximizes reimbursements for our clients while reducing overall costs.

We just don’t monitor your accounts we actively manage them and provide a high level of service to your patients and your staff alike.

• Daily claims processing
• Electronic placements
• Dedicated follow-up and incoming call reception
• Claim confirmations, corrections, and re-submissions
• Government, commercial, and private billing
• Customized Reporting
• Patient statements and mailing
• Payment processing and adjustments
• Denial management
• Claims management
• Patient inquires
• Collections referral with Platinum

Platinum Healthcare Billing Services Include:

• SECURE & EASY FILE PLACEMENT | Secure and easy placements with confirmations and full client services support.
• HIGH VOLUME CALL TEAM | A dedicated team of representatives places out-going calls to patients while remaining available to receive all incoming calls promptly.
• A/R MANAGEMENT | Facilitation and administration of client-approved payment plans.
• LETTER SERVICE | Printing, mailing, and monitoring of letters for every patient.
• INSURANCE DISCOVERY | Accounts are scrubbed for insurance coverage and billed directly.
• PAYMENT PROCESSING | Check, HCS, and credit card payment processing through a secure online payment portal.
• AUTOMATIC TRANSITION OF DEBT | Unresolved Self-Pay accounts are easily transitioned to our full collections service per the discretion of the client.